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FAQs

Do my Birkenstock Dollars expire?

Yes, if your account remains inactive for 24 months your Birkenstock Dollars will expire.

Can I use Birkenstock Dollars in store?

Yes! You can use your Birkenstock Dollars earned online in store.

What can I spend my Birkenstock Dollars on?

You can spend your Birkenstock Dollars on any products online and in store whether on sale or full priced. Dollars cannot be used in conjunction with any other discount or promotion codes.

How do I earn Birkenstock Dollars?

You will earn Birkenstock Dollars with every purchase. For every $10 you spend, you will earn $1 Birkenstock Dollars. For example, if you spend $150, you will earn $15 Birkenstock Dollars.

Can I use Birkenstock Dollars earned in store online?

Yes you can. If you didn't set a password online when your in store account was set up, you will need to create an online account with the same email address used in store to see your points online. Please allow up to 3 hours for Birkenstock Dollars to show in your online account.

I checked out as a guest then created an account, will I get my Birkenstock Dollars?

You need to have a Birkenstock Account online to get your Birkenstock Dollars. If you checked out as a guest you will need to create an Account with the same email address and contact Customer Support to get your Dollars added to your account.

For more information, click here for our Terms & Conditions.