An investment in the future
Purchasing a BIRKENSTOCK model is an investment in the future because you are consciously deciding to buy a high-quality and long-living product which will serve you well for many years to come. There are three important aspects when it comes to our sandals and shoes: a timeless design unaffected by short-lived trends, the use of sustainable raw materials, such as the natural cork used for our original BIRKENSTOCK footbed, and responsible production.
In many cases, generally it is possible to have your BIRKENSTOCK sandals and shoes repaired, and we strongly encourage you to do so to continue your shoe's intended longevity.
Authorised Birkenstock Repairers
For all of your repairs and repair related enquiries, find one of our trusted and reputable repairers near you.
The cost and timeframe of repairs may vary from workshop to workshop. Please contact our authorised repairers directly for more information on their services and prices.
For any warranty enquiries please email us with your proof of purchase with Birkenstock NZ and adjoining photographs to info@birkenstock.co.nz.
Authorised BIRKENSTOCK Repairers
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ALBANY: Mister Minit Westfield AlbanyKiosk K14 Level 2 Westfield, 014/219 Don McKinnon Drive, Albany, Auckland 0632
09 447 1759
AUCKLAND CBD: Gemmels Footwear191 Symonds Street Newton, Auckland 1010
09 379 0322
BOTANY: Mister Minit Botany Town CentreShop SP0707A, Botany Town Centre, 588 Chapel Road, Northpark, Auckland 2013
09 271 0983
GLENFIELD: Mister Minit Glenfield Mall
Level 2, Shop 211 Glenfield Mall, Center Glenfield Road & Downing Street, Glenfield, Auckland 0629
09 441 6066
HENDERSON: Mister Minit West City WaitakereShop 136, WestCity Waitakere, 7 Catherine Street, Henderson, Auckland 8805
09 838 6986
MANAKAU: Mister Minit Westfield Manukau
Store 2 - K003 Westfield Manukau City, Corner of Great South Road and Wiri Station Road, Manukau City Centre, Auckland 2104
09 262 1790
MILFORD: Mister Minit Milford Centre
Shop K03 Milford Centre, 24 Milford Road, Milford 0632
09 218 2307
NEW LYNN: Mister Minit LynnMallKiosk KK0003, Lynn Mall Shopping Centre 3058 Great North Road, 0600
09 827 7733
NEWMARKET: Mister Minit Westfield Newmarket
Kiosk 36B Level 3 Westfield Newmarket, 277 - 309 Broadway, Newmarket, Auckland 1023
09 213 0017
PAPATOETOE: Mister Minit Hunters PlazaKiosk 59 Hunters Plaza, 217 Great South Road, Papatoetoe, Auckland 2025
09 277 8888
PAKURANGA: Mister Minit Pakuranga Plaza
Kiosk K011 Pakuranga Plaza, 10 Aylesbury Street, Pakuranga, Auckland 2010
09 576 0394
ST LUKES: Mister Minit Westfield St LukesShop K012 Level 1 opposite Cotton On, 80 Saint Lukes Road, Mount Albert, Auckland 1346
09 846 5018
SYLVIA PARK: Mister Minit Sylvia ParkKiosk SK03, Sylvia Park Shopping Centre, 286 Mount Wellington Highway, Mount Wellington, Auckland 1060
09 579 3168
TAKAPUNA: Mister Minit Shore City
Shop L2. SU41 Shore City Shopping Centre, 52-56 Anzac Street, Takapuna, Auckland 0622
09 948 1101
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THE BASE: Mister Minit The Base (Te Awa)Kiosk 11 The Base (Te Awa), Cnr Te Rapa Rd & Wairere Drive, Hamilton 3204
07 849 3532
CENTRE PLACE: Mister Minit Centre Place HamiltonKiosk K2 Ground Floor Centre Place, 501 Victoria Street, Hamilton 3204
07 839 3807
CHARTWELL: Mister Minit Chartwell Shopping Centre
Kiosk 158 Chartwell Shopping Centre, Cnr. Hukanui & Comries Road, Chartwell, Hamilton 3210
07 854 8387
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BAYFAIR: Mister Minit Bayfair Shopping CentreKiosk SPK0013 Bayfair Shopping Centre, 19 Girven Road, Mount Maunganui, Tauranga 3116
07 220 9849
PAPAMOA: Mister Minit Papamoa PlazaKiosk 6, Papamoa Plaza, 7 Gravatt Road, Papamoa Beach, Papamoa 3118
07 575 6668
PICCADILLY ARCADE: Shane's Shoe RepairsPiccadilly Arcade, 44 Grey Street, Tauranga 3110
07 578 3358
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CITY CENTRE: Mister Minit New Plymouth City CentreShop 28, Level 1 Centre City Shopping Centre, 11 Gill Street, New Plymouth, Taranaki 4310
06 759 4256
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TRAFALGAR SQUARE: Mister Minit WhanganuiTrafalgar Square Shop 32/100 Taupo Quay, Whanganui 4540
06 345 0484
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THE PLAZA: Mister Minit The Plaza Palmerston NorthKiosk 9, The Plaza, 84 The Square, Palmerston North 4410
06 356 4566
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JOHNSONVILLE: Mister Minit Johnsonville
Shop 52, Johnsonville Shopping Centre, 16 Broderick Road, Johnsonville, Wellington 603704 477 4740
LAMBTON QUAY: Mister Minit Lambton Square Shopping
Shop 106, Lambton Square, 174-186 Lambton Quay, Wellington 601104 473 0215
LOWER HUTT: Mister Minit Queensgate
Shop K016, Level 1, Queensgate Shopping Centre, 31 Bloomfield Terrace, Wellington, Lower Hutt 5010022 315 1233
PARAPARAMU: Mister Minit Coastlands Shoppingtown
Shop 28, Coastlands Shoppingtown, State Highway 1, Paraparaumu 503204 298 8008
PORIRUA: Mister Minit North City
Kiosk 1, North City Shopping Centre, 2 Titahi Bay Road, Porirua 502204 237 9563
TE ARO: Dixon St Shoe Repair39 Dixon Street, Te Aro, Wellington 6011
04 384 3243
UPPER HUTT: Mister Minit The Mall Upper Hutt
The Mall, Kiosk 3, Level 1, 181 Main Street, Upper Hutt Central, Upper Hutt 501804 528 5719
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CENTRAL ARCADE: Mister Minit NelsonKiosk 1 Nelson Central Arcade, 219 Trafalgar Street, Nelson 7010
03 546 9054
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BARRINGTON: Mister Minit Barrington
Kiosk 5, Barrington, 256 Barrington Street, Barrington, Christchurch 802403 337 6474
CENTRAL CITY: Mister Minit South City
Kiosk K4, South City Centre, 555 Colombo Street, Christchurch Central City, Christchurch 801103 365 0883
HORNBY: Mister Minit The Hub Hornby
Kiosk 1, The Hub, 418 Main South Road, Hornby, Christchurch 804203 349 2949
LINWOOD: Mister Minit Eastgate Shopping Center
Kiosk 2, Eastgate Shopping Centre, Cnr of Buckleys Road & Linwood Avenue, Linwood, Christchurch 806203 381 7513
MERIVALE: Mister Minit Merivale Mall
Shop 6A, Merivale Mall, 189 Papanui Road, Merivale, Christchurch 801403 355 1254
PAPANUI: Mister Minit Northlands
Kiosk 9 (In front of The Warehouse), Northlands Shopping Centre, 55 Main North Road, Papanui, Christchurch 805203 352 1777
RICCARTON: Mister Minit Westfield Riccarton
Kiosk K007, Westfield Riccarton, 129 Riccarton Road, Riccarton, Christchurch 804103 348 0149
SHIRLEY: Mister Minit The Palms Shopping Center
Store K15, The Palms Shopping Centre, Marshland & New Brighton Road, Shirley, Christchurch 806103 385 0672
SOCKBURN: Church Corner Shoe & Bag Repairs30A Yaldhurst Road, Church Corner, Christchurch 8042
021 227 2782
UPPER RICCARTON: Mister Minit Bush Inn Centre
Kiosk 1, Bush Inn Centre, 364 Riccarton Road, Upper Riccarton, Christchurch 804103 348 3870
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MERIDAN MALL: Mister Minit Meridian MallShop G7 Ground level Meridian Mall, 267-287 George Street, Dunedin 9016
03 471 7072
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INVERCARGILL CENTRAL: Mister MinitKiosk T55, Invercargill Central, 39 Esk Street, Invercargill 9810
03 973 0403
Common Repairs
Is your pair looking a little like this? These are the most common repairs that can be offered. We encourage you to contact your nearest repairer directly as each location will vary.
Resole
If you've worn down the tread on your favourite sandals, the sole can be replaced. You can choose a classic EVA sole or a supergrip option.
Cork Repair
Heat moulded cork and latex is used to patch and refill parts of the cork footbed that over time have cracked or crumbled.
Buckle Replacement
Genuine BIRKENSTOCK buckles are used to replace old, corroded or broken buckles on your favourite sandals. Enquire with a repairer if you would like a different colour or type of buckle.
Recycle - Footbed Unit Replacement
A recycle retains the original upper (straps and buckles) of the shoe, replacing the entire cork footbed, liner, and sole. Perfect if you have an older discontinued style you would love to continue wearing.
