Birkenstock Shoe care banner
Birkenstock Shoe care banner


In many cases, it generally is possible to have your BIRKENSTOCK sandals and shoes repaired, and we strongly encourage you to do so to continue your shoe's intended longevity.

For all your repairs and repair related enquiries, please contact either Gemmels Footwear in Auckland, or Church Corner Shoe & Bag Repairs in Christchurch. Repairs may take up to 21 days. 

Gemmels Footwear
191 Symonds St
Auckland, 1010
09 379 0322

Church Corner Shoe & Bag Repairs
30A Yaldhurst Road 
Church Corner 
Christchurch 8042 
021 227 2782

For any warranty enquiries please email us with your proof of purchase with Birkenstock NZ and adjoining photographs to