On all orders over $100
Click & Collect
30 Day returns online/instore
All orders are delivered Freight Free within New Zealand.
Delivering your order to you in a fast and efficient manner is important to us. While most orders are processed and collected by the courier the same day of business, please allow 2-3 business days for delivery. If you have ordered an item(s) that is out-of-stock or sold-out, then we will advise you as soon as possible. Rural and some residential areas may require an additional day(s) for delivery. Additional delays may also occur if further payment or address information is required.
We ship all our orders with Courier Post. Please supply a physical delivery address where someone will be present to receive the delivery. A signature is required for the delivery, items cannot be left. We do not deliver to PO Boxes. Deliveries are made Monday to Friday.
When your order has been despatched from our Distribution Centre you will receive an email confirmation with tracking number. You can track your order by going to the Courier Post website: http://www.courierpost.co.nz/ Please note: We only ship to addresses within New Zealand. We strongly advise all customers to check goods thoroughly upon delivery before destroying packaging or removing any attached tags.
Use this chart to convert your foot measurement to your shoe size.
OPTIMAL FIT IN TWO WIDTHS
Unfortunately, foot pain is one of the most common complaints people have.
Much of the pain that people feel when they run, walk and stand is the result of wearing the wrong shoes. In order to correct this – and this can be done – we offer you a choice of two different widths for many of the models in our shop.
The unfilled in foot symbol identifies all shoes, sandals and clogs for normal and healthy feet.
The filled in foot symbol identifies shoes, sandals and clogs that we offer especially for slim and narrow feet.
Please be sure to choose the shoes with the correct symbol when selecting and order footwear. Your feet should be nestled in the footbed. This means that they should not rest on the inside and outside of the footbed edge. Just as with a regular bed – you don’t lie on the edge.
Birko-Flor is made of easy-to-care-for and hygienic PVC, which has been lined on the inside with a soft, breathable layer of fleece. This high-quality material is very gentle on the skin, and it's comfortable while also being very durable.
Cork is a sustainable material extracted from the bark layer of the cork oak. This natural product is insulating and offers very good cushioning.
The flexible leather lining, which is gentle on the skin, nestles up softly against your foot and adjusts to its contour. The open-pored and thus very breathable surface makes for a comfortable foot climate, even during more strenuous physical activity.
EVA (ethylene vinyl acetate) is a high-quality, very light, elastic material with extremely good cushioning. As a result, it smooths out slight irregularities in the floor and ensures that every step is softly cushioned.
THE ORIGINAL BIRKENSTOCK FOOTBED
At the heart of every Birkenstock is the original BIRKENSTOCK footbed - contoured to support you in all the right places for your every day life. A simple solution since 1774.
1. Deep Heel Cup
The deep heel cup cradles the heel and keeps your natural cushioning right under the heel bone.
2. Longitudinal Arch Support
The longitudinal arch support runs along the sides of the footbed, providing stability with each step.
3. Transverse Arch Support
The transverse arch support runs through the middle of the footbed, helping ensure proper alignment and a solid stance.
4. Raised Toe Bar
The raised toe bar encourages the natural gripping motion of your feet, exercises the legs, and stimulates circulation.
5. More Toe Room
A roomy toe box allowes toes to move more naturally, promoting better balance and correct foot alignment.